How we collect, use, and protect your personal data within our industrial automation services.
We collect your name, email address, phone number, and the message you send through contact and technical consultation forms. We also store your IP address, browser type, and pages visited on our website for security and traffic analysis purposes.
The data is used exclusively to respond to your technical requests, provide industrial automation consultancy, and improve our services. We do not use the data for direct marketing without your explicit consent.
We use essential cookies for the website's operation and analytics cookies (Google Analytics) to understand platform usage. You can disable cookies in your browser settings, but some functionalities may be affected.
Data is stored on secure servers within the European Union, with restricted access only to authorized personnel. We retain information for the duration necessary to fulfill the stated purposes, but no longer than 3 years from the last interaction.
We do not sell your data. We may transmit it to technical processors (hosting, email services, CRM platforms) strictly for providing the requested services. All partners comply with the GDPR regulation.
You have the right to access, rectify, delete, port, and object to the processing of your data. To exercise these rights, you can contact us at the email address or phone number below. We respond within 30 days.
This policy was updated on January 1, 2025. We do not make misleading statements, use false testimonials, or claim official affiliations with third parties. All information presented is accurate and verifiable.
For questions regarding personal data, you can write to us at info@graphenerobots.com, call 0785118851, or send a letter to Calea Someș 30. We will respond promptly to any request.